FAQ

About LuckyGemco.'s Crystals

What makes LckyGemco. crystals different from regular crystals?

LuckyGemco. crystals feature the ancient Sacred Copper Wrapping technique, which not only enhances their beauty but also amplifies and protects their energy. Each piece is crafted from high-quality, natural crystals, ensuring a unique and artistic design.

Crystal energy has been valued across cultures for balancing emotions and enhancing energy. ZiYu’s designs focus on both aesthetics and amplifying the crystals' natural power.

About Orders and Shipping

Do you ship internationally?

Yes! LuckyGemco. offers international shipping. Shipping fees and estimated delivery times will be shown at checkout.

If you receive a damaged or unsatisfactory product, please contact our customer service team within 7 days of receipt (email address provided). We will offer a replacement or solution.

Usage and Maintenance

How should I clean and maintain my crystals?

Gently wipe your crystals with a soft cloth and avoid prolonged exposure to direct sunlight. Regularly cleanse them with moonlight or water to maintain their energy.

You can activate your crystals through meditation, wearing them, or placing them in energy focal points in your home. Each ZiYu crystal comes with a guide to help you harness its energy.

Customization and Wholesale

Can I customize my crystal jewelry?

Absolutely! Lucky Gem Co. offers personalized customization services. Contact our customer service team with your requirements and design ideas.

Yes, we support wholesale collaborations. If you are interested in bulk purchases, email us at lijinxu1988@gmai.com, and we will get back to you promptly.

Contact Us

How can I contact you for additional questions?

Email: lijinxu1988@gmail.com
Working Hours:
For any other inquiries, feel free to contact our customer service team:
Working Hours: Monday to Friday, 9:00 AM - 5:00 PM (GMT)